HSG Executive Diploma Program in Insurance Management HSG Executive Diploma Program in Insurance Management Objectives The course is modeled on the current demands on middle and upper management. The primary objectives include the following: Comprehensive description of how an insurance company works Correlation of current insurance expertise and modern management combining both research and practice Demonstration and understanding examples of international best-practice (inside and outside the insurance sector) and derivation of central consequences Communication of forward-looking management concepts for the insurance industry (Operational excellence,financial risk management, new business models, risk selection, innovation management, etc.) Exchange of experience in the area of leadership Establishment of international networks to ensure the long-term intensification of the knowledge transfer and the exchange of experience Overview of contents The HSG Executive Diploma Program in Insurance Management aims to give higher management an in-depth insight into the drive behind current factors and their effects on the way an insurance company functions. To do so the course is divided into five modules: Module 1: Strategic management in the insurance industry Strategic positioning at the Business Unit level Marketing and competitive strategies of an insurance company Development of the risk landscape and the consequences for the insurance industry Strategic creation of value in the FDL industry Module 2: Creation of customer value and strengthening of the customer relationship From the customer function to the innovative market performance strategy Customer Value vs. Customer Equity Managing the customer relationship From strategic marketing to customised distribution management Module 3: Process optimisation in the insurance industry Business process architecture in the insurance industry Process optimisation: Conceptual models and tools Industrialisation in the insurance industry Distribution and claims management: Key processes in the insurance industry Module 4: Value-based-Management of insurance companies Financial management of an insurance company New challenges resulting from Solvency II and IFRS 4 Integrated controlling and betterment through asset-liability managementBetterment through integrated risk management Module 5: Excursion to a foreign Insurance Market Structure, characteristics and trends of a foreign insurance marketStrategic and challenges of specific companies Selected social, political or cultural developments Analysing local Best Practices Module 6: Insurance in business and society 'The Big Picture' – Functions of insurance in tomorrow’s environment Corporate culture: Comparative study of the developments in the insurance industry From risk management to risk dialogue Actively shaping and consolidating organisational change Faculty Prof. Dr. Walter Ackermann Prof. Dr. Martin Eling Prof. Dr. Hato Schmeiser Prof. Dr. Peter Maas Dr. Mathias Müller Dr. Marco Allenspach The target group Executives (Line and Support) with the potential to take on managerial function with considerable responsibility with the space of only a few years (Senior heads of department, management board members/members of the executive) The course is limited to 30 participants Average age: 40 The participants will apply a topic area of the course to a specific problem or area of responsibility within their company. This accompanied project will constitute their final paper.